Legal
Privacy Policy
FarmLandio Investment Technologies Pvt. Ltd. · Effective Date: January 1, 2025
Last Updated: January 1, 2025 | Version 1.0
This Privacy Policy describes how FarmLandio Investment Technologies Pvt. Ltd. ("FarmLandio", "we", "our", or "us") collects, uses, stores, and protects your personal information when you use our platform at farmlandio.in and related mobile applications. By using our services, you consent to the practices described in this policy.
1Information We Collect
We collect different types of information to provide and improve our services to you:
Personal Information
Full name, date of birth, PAN card number, Aadhaar number, email address, mobile number, residential address, and bank account details provided during registration and KYC verification.
Financial Information
Investment amounts, bank account numbers, UPI IDs, transaction history, lease income records, and portfolio valuations maintained on our platform.
Location Information
Approximate location data collected through your device (with your permission) to provide localised farm listings, weather data, and regional investment opportunities.
Device & Usage Data
IP address, browser type, device identifiers, pages visited, time spent on platform, and interaction patterns collected automatically via cookies and analytics tools.
2How We Use Your Information
Your information is used solely for legitimate business and regulatory purposes:
- To verify your identity and complete KYC/AML checks as required by SEBI and RBI regulations
- To process your farmland investments, lease income distributions, and exit transactions
- To provide access to your live portfolio dashboard and investment reports
- To send quarterly lease income statements and tax-related documents (Form 16A, etc.)
- To communicate important platform updates, regulatory notices, and investment alerts
- To improve our platform features, customer support, and user experience
- To comply with applicable Indian laws including SEBI (AIF) Regulations and PMLA Act
- To detect and prevent fraud, money laundering, and unauthorised platform access
3Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:
- Regulatory Bodies: SEBI, RBI, Income Tax Department, or other government authorities as legally required
- KYC Partners: NSDL, CDSL, CKYC Registry for investor verification purposes
- Banking Partners: Escrow agents and banks for processing investment transactions and lease payouts
- Legal Partners: Law firms engaged for land title verification and due diligence
- Technology Providers: Cloud hosting, analytics, and cybersecurity vendors under strict data processing agreements
- Business Transfers: In case of merger, acquisition, or sale of assets, investors will be notified in advance
All third-party partners are contractually bound to handle your data with the same level of security and confidentiality as FarmLandio.
4Data Security
We implement industry-standard technical and organisational measures to protect your data:
- 256-bit AES encryption for all data at rest and in transit (TLS 1.3)
- Multi-factor authentication (MFA) for all investor accounts
- Regular penetration testing and vulnerability assessments by certified cybersecurity firms
- Role-based access control — only authorised personnel can access investor data
- ISO 27001-aligned information security management practices
- Regular data backups with disaster recovery protocols
5Cookies Policy
Our platform uses cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for platform functionality, login sessions, and security — cannot be disabled
- Analytics Cookies: Google Analytics and similar tools to understand platform usage patterns (anonymised)
- Preference Cookies: To remember your language, display, and notification preferences
- Marketing Cookies: Used only with your explicit consent for relevant investment-related advertising
You can manage cookie preferences through your browser settings. Disabling essential cookies may impact platform functionality.
6Data Retention
We retain your personal and financial information for as long as necessary to fulfil the purposes outlined in this policy and as required by law:
- Active Investors: Data retained for the duration of your investment relationship with FarmLandio
- Post-Exit: Financial records retained for 7 years as required by Indian financial regulations
- KYC Documents: Retained for 5 years post account closure per PMLA requirements
- Marketing Data: Deleted within 90 days of consent withdrawal
7Your Rights
As an investor on the FarmLandio platform, you have the following rights under applicable Indian data protection laws:
- Right to Access: Request a copy of all personal data we hold about you
- Right to Correction: Request corrections to any inaccurate or incomplete personal data
- Right to Deletion: Request deletion of your data (subject to regulatory retention obligations)
- Right to Portability: Receive your data in a structured, machine-readable format
- Right to Withdraw Consent: Withdraw marketing consent at any time without affecting your investments
- Right to Grievance Redressal: Lodge complaints with our Grievance Officer or SEBI's SCORES platform
To exercise any of these rights, email us at privacy@farmlandio.in with your registered email address. We will respond within 30 days.
8Children's Privacy
FarmLandio's investment platform is strictly intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If we discover that a minor has registered on our platform, we will immediately delete the account and associated data. Parents or guardians who believe their child's information has been submitted should contact us at privacy@farmlandio.in.
9Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes:
- We will notify all registered investors via email at least 14 days before the changes take effect
- The updated policy will be prominently displayed on our platform with a revised effective date
- Continued use of our platform after the effective date constitutes acceptance of the updated policy
10Contact for Privacy Concerns
For any privacy-related queries, concerns, or to exercise your rights, please contact our Grievance Officer:
Grievance Officer — FarmLandio Investment Technologies Pvt. Ltd.
Hitech City, Madhapur, Hyderabad, Telangana 500081
privacy@farmlandio.in | +91 98765 43210
Response Time: Within 30 business days
You may also file a complaint with the Securities and Exchange Board of India (SEBI) through the SCORES platform at scores.gov.in if your concern relates to investment-related data handling.